Contact us

If you have any questions about the services we offer, or would like to book an appointment, please either call, email or use the form on this page.

We look forward to hearing from you 🙂

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Frequently Asked Questions

If you have a question that is not answered below, then please message us, or give us a call. We do consults covering behaviour, diet, puppy health checks (and certificates), and can even help with pet walking and post-operative care. The list of services is huge, so get in touch with your question, and we will be more than happy to try our best to answer.

Yes, all appointments are in the comfort of your own home and are a stress-free alternative to going to the vets. No anxious car rides, no cold waiting rooms, no unfamiliar environments. Anyone can become a client, but we are particularly helpful to:

• Elderly or vulnerable pet owners
• Owners of anxious or fearful pets
• Travel restricted pet owners - anyone with difficulty travelling to veterinary practices
• Owners of elderly or vulnerable pets
• Owners with busy schedules, or just prefer their own home to a veterinary clinic!

You’re in safe hands with us. All our vets and nurses are fully qualified, experienced professionals who’ve worked in traditional practices before choosing a more personal, home-visit approach.

Many of our team members have decades of experience - and more importantly, they genuinely care. We take the time to get to know you and your pet, and we’re proud to offer the same gold-standard care you’d expect in a clinic, just without the stress of going there.

Home Visit Pet Care is growing! We now have several branches across the UK, each covering its own local area.

To find out if we cover your postcode, just pop over to our branches page or send us a quick message with your location - we’ll let you know right away which of our friendly teams can help.

And if we’re not in your area yet, we might be soon!

We know price matters - especially when you're looking for quality care that fits around your life. The good news is, many of our clients are pleasantly surprised to find we’re often more affordable than their local vet practice.

You’ll find all our prices listed on the Services page, so it’s easy to see what things cost before you book. And if you’d like us to confirm a price before your visit, just ask—we’re always happy to help.

Out of Hours Emergencies

If your pet needs urgent care outside of our normal opening hours, we’re here to guide you. Home Visit Pet Care works in partnership with Emergency Home Vet; a trusted out-of-hours emergency service that provides veterinary care in your home when our team is unavailable. Each of our branches has a dedicated emergency contact number, so please scroll down to find the correct details for your local area. Whether it’s late in the evening, over the weekend, or on a bank holiday, help is always just a call away.

Out of Hours Emergencies ProcessOut of Hours Emergencies Process

You will first speak to a registered veterinary nurse, who will assess the situation and offer advice. If a visit is needed, an emergency vet will come to your home.

Please note: this service is supplied by Emergency Home Vet and is independent from Home Visit Pet Care. We work closely with them to ensure continuity of care. A full report will be sent to our team so we can follow up if needed.

When an Emergency Happens, Getting to a Vet Isn’t Always Easy

Emergencies are stressful at the best of times - but when your pet needs urgent care outside of normal hours, the challenges multiply. Many of our clients are elderly, have limited mobility, or care for pets that are anxious, unwell, or difficult to transport. Night-time drives, long waits in unfamiliar clinics, or the distress of lifting a sick animal into a car can turn an already upsetting situation into something overwhelming. At Home Visit Pet Care, we know that a traditional out-of-hours set-up doesn’t work for everyone. That’s why we’ve taken a different path - one that reflects our values and the needs of the people we care for. Because when you’ve chosen a home visit practice, you shouldn’t have to compromise on convenience or compassion in a crisis.

Pet Nurse Services Mission

Home Visit Care, Even in Emergencies

To ensure our clients always have access to the same calm, convenient experience they trust us for, we’ve partnered with Emergency Home Vet - a dedicated out-of-hours service that mirrors our approach. When our practice is closed, you’ll still receive expert care in your own home, from a qualified emergency vet. You’ll first speak with a triage nurse, and if needed, a vet will attend promptly - no travelling, no waiting rooms, no added stress. Most importantly, your pet’s clinical notes and visit report are sent directly to us, so we can follow up with seamless continuity of care. Together, we provide a fully connected service: day or night, weekday or weekend, routine or urgent. It’s all part of our mission to offer veterinary care that works for real life - not just when it’s convenient, but when it matters most.